Marion Grobb Finkelstein

Communication Leadership: Say it like a leader Team-building

What are you actions saying about YOU?

When was the last time you communicated concern ... through your actions? Every day you have opportunities…

Marion Grobb FinkelsteinJune 16, 2016

Communication Leadership: Say it like a leader Team-building

3 reasons to keep your staff informed (even if you don’t have all the answers)

Everyone has communication challenges sometimes. The real secret is knowing how to manage them. One…

Marion Grobb FinkelsteinFebruary 7, 2016

Communication Customer service

Good customer service isn’t like pulling teeth

Do you sometimes think providing great customer service is like pulling teeth, so why bother…

Marion Grobb FinkelsteinDecember 22, 2015

Communication Difficult people Interrupting

What to do when someone butts in … literally

What to do when someone butts in, literally? Here's an interesting communication situation about someone…

Marion Grobb FinkelsteinOctober 13, 2015

Communication Difficult people Leadership: Say it like a leader

Two words to avoid when someone’s really upset

Two nights ago, I got the most bizarre and scary phone call I've ever received.…

Marion Grobb FinkelsteinSeptember 29, 2015

Communication Customer service Difficult people Leadership: Say it like a leader

When someone refuses your help again and again

Don't you just love summer? One thing I really enjoy about this season is getting…

Marion Grobb FinkelsteinAugust 2, 2015

Feedback Leadership: Say it like a leader Resiliency & attitude

When the doctor broke the news, it broke my heart

Have you ever waited to hear some news and when you finally get it, you're…

Marion Grobb FinkelsteinMay 16, 2015

Uncategorized

Want to impress your boss? Do THIS

When you work with someone, do you go that extra mile? Do you figure out…

Marion Grobb FinkelsteinNovember 10, 2014

Communication Resiliency & attitude

What are you thankful for?

This past weekend, I and all my Canadian friends and colleagues celebrated Thanksgiving. Now, I…

Marion Grobb FinkelsteinOctober 15, 2014

Leadership: Say it like a leader Resiliency & attitude Words

You don’t “have to” anything

Words are an amazing tool in your communication tool kit. They pack a powerful punch.…

Marion Grobb FinkelsteinSeptember 23, 2014

Marion Grobb Finkelstein

What are you actions saying about YOU?

3 reasons to keep your staff informed (even if you don’t have all the answers)

Good customer service isn’t like pulling teeth

What to do when someone butts in … literally

Two words to avoid when someone’s really upset

When someone refuses your help again and again

When the doctor broke the news, it broke my heart

Want to impress your boss? Do THIS

What are you thankful for?

You don’t “have to” anything

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