Communicate to connect with clients, colleagues, bosses, and employees
PROGRAM: Say it like a Leader™
( ... communicate the good, the bad, the ugly)
PERFECT FOR: Emerging and long-time leaders who find themselves having to communicating information information. Perhaps it’s upcoming change, or the uncertainty of a situation. Maybe it’s giving an employee appraisal or knowing what to say and do when things go wrong. If you find yourself in awkward situations and don’t know quite how to handle them with finesse, this is the session for you.
FORMAT OPTIONS: Keynote (to get inspired), briefing session (to whet your appetite) OR workshop (to learn new skills).
NOTE: All programs are available in-person (as Covid restrictions permit) OR virtually online. Your choice.
DURATION OPTIONS: 30 to 60-minute keynote; OR 45 to 90-minute briefing; OR half-day, full-day, to multi-day facilitated workshop. Scope and content of presentation will be modified to accommodate the learning objectives and amount of time allocated to this session by the client.
NOTE: This, and all my communication topics, are also available as coaching or consulting packages.
DESCRIPTION: Ever wonder what separates leaders from losers? Communication has a lot to do with it! Leaders don’t lie; they don’t shy away from tough talks. Sometimes you need to let someone know — an employee, boss, or even a client — that there’s a problem. Knowing how and when to have those difficult conversations will position you as the leader you’re meant to be. In the workplace, you have the unsavory task of breaking bad news and sharing contrary viewpoints. Others look to you to offer your expertise and opinion. Imagine if you knew how to be honest, to have your say … without ruining relationships. Know you can.
Marion walks you through real-life examples to demonstrate the major pitfalls to avoid and must-dos to say it like a leader. She guides you through 5 simple steps to have those tough talks and say the things that need saying. Sometimes it’s good news and other times, it’s so not. Like discussing a lateness issue with an employee, announcing an organizational change or ‘fessing up to a mistake made. This system will break down the process into bite-size, manageable, and workable pieces. You will be authentic, offer your input, and share your expertise so others feel respected and valued. Doing all this allows for you, as a leader, to build truthful, authentic relationships, and teams.
Very good content..great insights of a leader’s qualities and mindset”, “Great speaker…liked Marion’s real-life examples
Attendees, Calgary Real Estate Board (CREB)
Having served as a Director Communication for several national institutions and managed teams of employees, organizational restructures and contentious media issues, Marion provides real-life examples borne of in-the-trenches experience, of how to say the tough things, whether it’s good news or bad.
AFTER THIS WORKSHOP, YOU’LL KNOW HOW TO …
- Assume the mindset of a leader
- Influence and inspire
- communicate like a leader during time-critical moments (using 3 tips most leaders don’t know)
- Speak and what to do when things go wrong, go right, or are changing
- Respond like a leader when others have concerns
- Constructively offer feedback and express your concerns
Marion loves working with business people at all levels from corporate, not-for-profit and government sectors. Her ability to find laughter in the oddest places and her somewhat irreverent sense of humour help drive home her lessons in saying it like it is.
Marion’s presentation is absolutely amazing and left us wanting more. She gave us all food for thought in the way we approach life and our ability to handle situations that are challenging and overwhelming. I highly recommend Marion – her message is powerful!
Wendy Hill, Program Coordinator, Osgoode Home Support Program
Get FREE ARTICLES from Marion every couple weeks that give you proven strategies to communicate in the workplace, get your message heard, and become a communicator of influence
NOTE: By OPTING-IN, you consent to us emailing you updates on Marion’s programs and services. You may unsubscribe at any time, and we share your contact info with no one. We hate spam and know you do too!