CommunicationLeadership: Say it like a leaderTeam-building

3 reasons to keep your staff informed (even if you don’t have all the answers)

By February 7, 2016December 10th, 2019No Comments

Everyone has communication challenges sometimes. The real secret is knowing how to manage them.

One of the most common frustrations I hear from my clients is that they feel out of the loop, uninformed and out of date with what’s happening in their organizations. Their managers aren’t keeping them advised.

If you’re a boss, here are some reasons why it makes sense for you to talk more to your team. If your boss is open and amenable to suggestions, forward this article to him or her for their consideration. If you know a colleague in or beyond your industry who could benefit, pass on this email and invite them to receive “Marion’s Communication Tips” directly by OPTING IN HERE. Communicating to your team reaps benefits and here’s 3 of them listed below.



You will deepen relationships with your team by sharing your organization’s updates, successes and challenges. They will feel valued to be in the inner circle and privy to information not available to the general public. By pulling back the curtain and showing them some of the behind-the-scenes directions and workings, you demonstrate that you trust them … and they, in turn, will be more prone to trust you and the organization you represent.


When people feel part of a team, they are more engaged, committed, and likely to stay with the organization longer. That translates into stability for your organization, cost-savings from less required hiring and training, and more productive and committed employees. And all that equals better service to your audience and a better bottom line.


Communicating often, especially at times of change, tells the organization that you’re in charge. Being proactive and keeping the team advised avoids the dangerous situation of the unknown being filled with gossip, rumors, and stress. As a leader, you have the ability to minimize such negatives by proactively communicating.

When I speak to managers and teams about keeping their teams advised I often get asked, “But Marion, what do I say if I don’t have the answers? If I really don’t know what’s down the road or where we’re headed?”. ANSWER: you tell them exactly that. It’s OK to admit you don’t know everything. The key is, let them know that you’ll advise them when you’re advised. And then do it.

One of the greatest contributions you could make to your organization is to boost your workplace communication. Hopefully, now you have a few more solid reasons to do exactly that.

PS: Having trouble communicating with your team or getting the information from your leaders that you need? Let’s chat. Or let me know who in your organization you suggest I speak with. I’d be delighted to speak to your decision-makers and come up with a plan to move you forward and into great workplace communication.

Until next time, here’s to Better communication, Better business, Better life,
Marion Grobb Finkelstein
Keynote Speaker / Corporate Trainer / Author

©2016 Marion Grobb Finkelstein

WANT TO USE THIS ARTICLE IN YOUR EZINE OR WEB SITE? You can, as long as you include this complete tagline with it:
Communication consultant, author, professional speaker Marion Grobb Finkelstein teaches individuals and organizations across Canada how to improve morale, confidence, and productivity by changing how they communicate. Chat with her at or and sign up for her FREE “Marion’s Communication Tips” at

Post your comments and reactions below. There are no right or wrong responses, just honest, respectful ones. I’d love to hear your opinion. What about this article resonated with YOU?

Marion Grobb Finkelstein

Marion Grobb Finkelstein helps leaders use their natural communication strengths to build resilient teams that talk.

Leave a Reply