The art of complaining
March 17, 2021
This happened to me over a year ago, pre-pandemic when shopping was a different experience than what it is now. Honestly, some changes have been good. I think you’ll relate.
Avoid using “do not reply”
March 1, 2021
Today I spoke with a colleague who was puzzled. He’d applied for a position posted on LinkedIn from a very reputable, established organization. He thought he perfectly met all the
Wanna go for coffee?
February 24, 2021
Using coffee breaks strategically builds relationships, shares information, and positions you as a leader.
Forget the sandwich and give feedback that works
February 2, 2021
I learned something a few years ago that forever changed how I give feedback. For years I’ve been teaching and practicing giving feedback using the “sandwich” method. You may know
Techniques for tongue-tied talkers
January 28, 2021
I bet at some point, you’ve been verbally attacked. It could be something a colleague or family member says. It might happen during one of your countless online meetings. Or
Avoid the terrible “toos”
December 2, 2020
It seems these days that just about everyone needs a little boost to how they feel. Do you? How you look affects how you feel and how much confidence you
