Leadership: Say it like a leader Archives - Page 4 of 10

Communication Customer service Leadership: Say it like a leader

Client service sucks (and why that’s great news for you)

https://www.youtube.com/watch?v=ieoILkPbwiU&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29 Spark up a conversation with people about a lousy customer service experience you witnessed and…

Marion Grobb FinkelsteinMarch 12, 2022

Communication Difficult people Leadership: Say it like a leader Resiliency & attitude Team-building

Bad behaviour may be explained, not excused

https://www.youtube.com/watch?v=lNfR9AfzUFc&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29 Leaders know that there is always a reason why people act the way the…

Marion Grobb FinkelsteinFebruary 1, 2022

Asserting yourself Communication Leadership: Say it like a leader

Are you saying sorry too much?

https://www.youtube.com/watch?v=LsBMNdAaTIQ&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29When was the last time you said "sorry" ... to a piece of furniture? Or…

Marion Grobb FinkelsteinJanuary 25, 2022

Communication Leadership: Say it like a leader Resiliency & attitude

Self-care isn’t selfish. Here’s why.

(Watch the video and dig deeper by reading the article. Either way, post your reactions…

Marion Grobb FinkelsteinJanuary 18, 2022

Change Communication employee engagement Feedback Leadership: Say it like a leader Resiliency & attitude Team-building

4 communication strategies to manage the “great resignation”

https://www.youtube.com/watch?v=nFMpGK3ngtM&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29You're a manager and you are facing unspeakable challenges. In the face of a global…

Marion Grobb FinkelsteinJanuary 10, 2022