https://www.youtube.com/watch?v=ieoILkPbwiU&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29 Spark up a conversation with people about a lousy customer service experience you witnessed and…
Marion Grobb FinkelsteinMarch 12, 2022
PHOTO CREDIT: Stock Unlimited When was the last time you were a client? Chances are…
Marion Grobb FinkelsteinSeptember 3, 2021
This happened to me over a year ago, pre-pandemic when shopping was a different experience…
Marion Grobb FinkelsteinMarch 17, 2021
It all began when my niece, Kristen, decided to host an online nail polish party.…
Marion Grobb FinkelsteinNovember 4, 2020
PHOTO CREDIT: Stock Unlimited Have you ever noticed that people who are really client-oriented have…
Marion Grobb FinkelsteinJanuary 19, 2020
IMAGINE if you were offered some IT support, and all this person did was come…
Marion Grobb FinkelsteinJanuary 14, 2020
PHOTO CREDIT: Stock Unlimited Are you at a loss this season? Feeling overwhelmed and not…
Marion Grobb FinkelsteinDecember 11, 2019
Think about the last time something went wrong in your life and how communication played…
Marion Grobb FinkelsteinNovember 22, 2019
"Where is Air Canada?", my husband asks as I look vacantly at the check-in counters.…
Marion Grobb FinkelsteinAugust 27, 2019
PHOTO CREDIT: Stock Unlimited Listen up ... even when you don't want to. It…
Marion Grobb FinkelsteinJune 20, 2019
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