Is your boss your opposite?
Opposites attract, and for good reason -- we balance each other out. My husband is…
Marion Grobb FinkelsteinSeptember 20, 2016
What are you actions saying about YOU?
When was the last time you communicated concern ... through your actions? Every day you have opportunities…
Marion Grobb FinkelsteinJune 16, 2016
3 reasons to keep your staff informed (even if you don’t have all the answers)
Everyone has communication challenges sometimes. The real secret is knowing how to manage them. One…
Marion Grobb FinkelsteinFebruary 7, 2016
Good customer service isn’t like pulling teeth
Do you sometimes think providing great customer service is like pulling teeth, so why bother…
Marion Grobb FinkelsteinDecember 22, 2015
What to do when someone butts in … literally
What to do when someone butts in, literally? Here's an interesting communication situation about someone…
Marion Grobb FinkelsteinOctober 13, 2015
Two words to avoid when someone’s really upset
Two nights ago, I got the most bizarre and scary phone call I've ever received.…
Marion Grobb FinkelsteinSeptember 29, 2015
When someone refuses your help again and again
Don't you just love summer? One thing I really enjoy about this season is getting…
Marion Grobb FinkelsteinAugust 2, 2015
What are you thankful for?
This past weekend, I and all my Canadian friends and colleagues celebrated Thanksgiving. Now, I…
Marion Grobb FinkelsteinOctober 15, 2014
Stop delaying, start connecting
Do you ever delay something you thought you would start ages ago? If you answered,…
Marion Grobb FinkelsteinAugust 18, 2014
Thank you gifts speakers won’t thank you for
Do you plan conferences, retreats or meetings of some sort? Perhaps you bring in paid…
Marion Grobb FinkelsteinJune 17, 2014
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