When you feel attacked, share the “LUVS™”
PHOTO CREDIT: Stock Unlimited Listen up ... even when you don't want to. It…
Marion Grobb FinkelsteinJune 20, 2019
The FIRST STEP to managing a difficult situation
PHOTO CREDIT: Stock Unlimited Are you stuck and can't let go? Maybe all you need…
Marion Grobb FinkelsteinJune 20, 2019
Be a nayslayer
It seems that every organization has some negative people. You know the type--you ask their…
Marion Grobb FinkelsteinJune 6, 2019
Mum’s the Word (leaders say sorry)
Me and mom Word of the day today? "Mum", as in "mom, mother, mommy, mama" or…
Marion Grobb FinkelsteinMay 27, 2019
Communicate Trust
PHOTO CREDIT: Stock Unlimited This past weekend, I learned a lesson in trust. I broke…
Marion Grobb FinkelsteinJuly 7, 2018
What to do when you’re late to respond
Time is ticking by. The deadline is approaching. Your pile of action items is growing…
Marion Grobb FinkelsteinJuly 5, 2018
The spotlight effect: how your brain can mess up having your say
Your brain is hard-wired to keep you away from risk, to preserve you (and the…
Marion Grobb FinkelsteinMay 22, 2018
An introvert’s survival guide
If you consider yourself an introvert, it can be difficult connecting with an extroverted client,…
Marion Grobb FinkelsteinDecember 9, 2017
Tell them now
This past weekend, Canada paused for a moment to give thanks. In a couple of…
Marion Grobb FinkelsteinOctober 10, 2017
What Hurricane Irma taught me about communicating under stress
Thank you, Irma. You have reminded me of many important facts about communicating during stressful…
Marion Grobb FinkelsteinSeptember 11, 2017
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