Leadership: Say it like a leader Archives

Asserting yourself Communication Customer service Difficult people Leadership: Say it like a leader Resiliency & attitude

I’m a little embarrassed I allowed myself to be treated like this

Have you ever spent a ton of time jumping through hoops for a project, client…

Marion Grobb FinkelsteinDecember 5, 2023

Asserting yourself Communication Customer service Leadership: Say it like a leader Resiliency & attitude

For tough talks, nothing beats face-to-face

If the past few years have taught us anything, it's that we are social creatures…

Marion Grobb FinkelsteinNovember 21, 2023

Communication Customer service Difficult people Leadership: Say it like a leader

Communicate you care by being the solution

If you're like most people, you dread -- I mean DREAD -- calling a mega-company…

Marion Grobb FinkelsteinOctober 6, 2023

Communication Difficult people Feedback Interrupting introversion/extroversion Leadership: Say it like a leader Resiliency & attitude

The #1 communication question I get asked

One of the great things about this e-newsletter is that you can use it to…

Marion Grobb FinkelsteinSeptember 26, 2023

Asserting yourself Communication Difficult people Leadership: Say it like a leader

Choking under stress? Try this.

PHOTO CREDIT: 123RF Ever feel pressured in your communication? Stressed to the nines when you're…

Marion Grobb FinkelsteinSeptember 1, 2023

Asserting yourself Communication Difficult people Feedback Leadership: Say it like a leader Resiliency & attitude self-care

If they talk about others, they talk about you too

PHOTO CREDIT: Stock Unlimited Does anyone in your work-life gossip or complain about others? If…

Marion Grobb FinkelsteinJuly 3, 2023

Man using remote control pointed toward TV

Communication Customer service Difficult people introversion/extroversion Leadership: Say it like a leader

Warning to introverts: You might be disconnecting from clients

PHOTO CREDIT: Stock Unlimited If you like time to process information, are described as a…

Marion Grobb FinkelsteinJune 20, 2023

Asserting yourself Difficult people Leadership: Say it like a leader Resiliency & attitude

Bully in the boardroom

I have a theory: bullies in the playground become bullies in the boardroom. A number…

Marion Grobb FinkelsteinJune 7, 2023

Communication Leadership: Say it like a leader Resiliency & attitude Team-building trust

Trust me? (WARNING: This may shock you)

Between you, me and the lamppost, tell me--do you trust your boss? How about your…

Marion Grobb FinkelsteinMay 26, 2023

Marion smiling gives a thumbs up in front of a row of Costco tires.

Communication Customer service Leadership: Say it like a leader Resiliency & attitude

Kudos to Costco!

NOTE: See the original Facebook post that inspired this article at www.facebook.com/marionspeaks LIKE my FB page…

Marion Grobb FinkelsteinMay 2, 2023

Leadership: Say it like a leader

I’m a little embarrassed I allowed myself to be treated like this

For tough talks, nothing beats face-to-face

Communicate you care by being the solution

The #1 communication question I get asked

Choking under stress? Try this.

If they talk about others, they talk about you too

Warning to introverts: You might be disconnecting from clients

Bully in the boardroom

Trust me? (WARNING: This may shock you)

Kudos to Costco!

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