Lead with service
You have many opportunities to lead in your workplace. If you're lucky, you get assigned…
Marion Grobb FinkelsteinMay 10, 2022
Why, when, and how leaders say, “I’m sorry”
There are many reasons these days for people to apologize. But how do you say…
Marion Grobb FinkelsteinApril 5, 2022
Client service sucks (and why that’s great news for you)
https://www.youtube.com/watch?v=ieoILkPbwiU&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29 Spark up a conversation with people about a lousy customer service experience you witnessed and…
Marion Grobb FinkelsteinMarch 12, 2022
4 tips to ask for help … and get it
Have you ever noticed that life has a way of humbling you? Just when you…
Marion Grobb FinkelsteinFebruary 24, 2022
Bad behaviour may be explained, not excused
https://www.youtube.com/watch?v=lNfR9AfzUFc&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29 Leaders know that there is always a reason why people act the way the…
Marion Grobb FinkelsteinFebruary 1, 2022
Are you saying sorry too much?
https://www.youtube.com/watch?v=LsBMNdAaTIQ&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29When was the last time you said "sorry" ... to a piece of furniture? Or…
Marion Grobb FinkelsteinJanuary 25, 2022
Self-care isn’t selfish. Here’s why.
(Watch the video and dig deeper by reading the article. Either way, post your reactions…
Marion Grobb FinkelsteinJanuary 18, 2022
4 communication strategies to manage the “great resignation”
https://www.youtube.com/watch?v=nFMpGK3ngtM&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29You're a manager and you are facing unspeakable challenges. In the face of a global…
Marion Grobb FinkelsteinJanuary 10, 2022
Suck it up, Buttercup
What I'm about to say may sound harsh, and it's not meant to. Here it…
Marion Grobb FinkelsteinDecember 15, 2021
Confidentially speaking (6 traits to look for in a confidante)
This past week I had the privilege and pleasure of presenting at the PMI Manitoba…
Marion Grobb FinkelsteinNovember 18, 2021
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