Aretha Franklin understood leadership
In the words of Otis Redding and immortalized by the late great Queen of soul,…
Marion Grobb FinkelsteinJune 29, 2022
The gift of empathy
Me with my dad proudly displaying the program I got for him, signed by the…
Marion Grobb FinkelsteinJune 22, 2022
Leaders listen up
When was the last time you really felt listened to? My guess is it hasn't…
Marion Grobb FinkelsteinJune 13, 2022
Lead with service
You have many opportunities to lead in your workplace. If you're lucky, you get assigned…
Marion Grobb FinkelsteinMay 10, 2022
Why, when, and how leaders say, “I’m sorry”
There are many reasons these days for people to apologize. But how do you say…
Marion Grobb FinkelsteinApril 5, 2022
Client service sucks (and why that’s great news for you)
https://www.youtube.com/watch?v=ieoILkPbwiU&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29 Spark up a conversation with people about a lousy customer service experience you witnessed and…
Marion Grobb FinkelsteinMarch 12, 2022
4 tips to ask for help … and get it
Have you ever noticed that life has a way of humbling you? Just when you…
Marion Grobb FinkelsteinFebruary 24, 2022
Bad behaviour may be explained, not excused
https://www.youtube.com/watch?v=lNfR9AfzUFc&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29 Leaders know that there is always a reason why people act the way the…
Marion Grobb FinkelsteinFebruary 1, 2022
Are you saying sorry too much?
https://www.youtube.com/watch?v=LsBMNdAaTIQ&ab_channel=MarionGrobbFinkelstein%28www.MarionSpeaks.com%29When was the last time you said "sorry" ... to a piece of furniture? Or…
Marion Grobb FinkelsteinJanuary 25, 2022
Self-care isn’t selfish. Here’s why.
(Watch the video and dig deeper by reading the article. Either way, post your reactions…
Marion Grobb FinkelsteinJanuary 18, 2022
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