March 2021

Asserting yourself Communication Customer service Difficult people Feedback introversion/extroversion Resiliency & attitude

The art of complaining

This happened to me over a year ago, pre-pandemic when shopping was a different experience…

Marion Grobb FinkelsteinMarch 17, 2021

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Avoid using “do not reply”

Today I spoke with a colleague who was puzzled. He'd applied for a position posted…

Marion Grobb FinkelsteinMarch 1, 2021

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The art of complaining

Avoid using “do not reply”

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