January 2020

Communication Customer service Resiliency & attitude

Client-focused people do THIS. (Do you?)

PHOTO CREDIT: Stock Unlimited Have you ever noticed that people who are really client-oriented have…

Marion Grobb FinkelsteinJanuary 19, 2020

Communication Difficult people Leadership: Say it like a leader

Your body talks. Do you know what it’s saying?

Gut feeling, intuition, hunches. Whatever we call it, we all have feelings about the people…

Marion Grobb FinkelsteinJanuary 14, 2020

Customer service Leadership: Say it like a leader Team-building

Don’t raise an issue without doing THIS

IMAGINE if you were offered some IT support, and all this person did was come…

Marion Grobb FinkelsteinJanuary 14, 2020

Asserting yourself Communication Leadership: Say it like a leader Resiliency & attitude

How to say NO!

PHOTO CREDIT: Stock Unlimited When was the last time you wanted to say "no" and…

Marion Grobb FinkelsteinJanuary 7, 2020

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Client-focused people do THIS. (Do you?)

Your body talks. Do you know what it’s saying?

Don’t raise an issue without doing THIS

How to say NO!

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